Terms of Service

These Terms of Service govern your access to and use of the DataSend.ai website and platform ("DataSend"), operated by Data Holdings OÜ (registry code 17512052, Sepapaja tn 6, Lasnamäe linnaosa, 15551 Tallinn, Estonia). By creating an account or using DataSend you agree to these Terms.

1. The service

DataSend provides a B2B company database and a sales platform (search, CRM and pipeline, email campaigns, unified inbox, analytics, web intelligence, an AI assistant, email warm-up and scheduling). Features and limits depend on your plan.

2. Accounts

You must provide accurate registration details, keep your credentials confidential and remain responsible for activity under your account. DataSend is intended for business use by persons aged 18 or over.

3. Plans, billing and cancellation

• Paid plans are billed in advance through Stripe on a recurring basis until cancelled.
• You may cancel at any time; access continues to the end of the paid period and no further charge is made.
• Fees are stated exclusive of applicable taxes. We do not refund fees for partial billing periods.
• We may change pricing for future billing periods with reasonable prior notice.

4. Acceptable use

You agree not to:

• use DataSend or its data unlawfully, or in breach of the GDPR or applicable rules on electronic communications;
• send messages without a lawful basis, or disregard opt-out or unsubscribe requests;
• scrape, resell, sublicense or redistribute the database, or use it to build a competing dataset;
• exceed your plan limits, share accounts or circumvent technical restrictions;
• upload malicious code, attempt unauthorised access or disrupt the service.

5. Data licence and your responsibilities

We grant you a limited, non-exclusive, non-transferable right to use data accessed through DataSend for your own internal business-to-business sales and marketing, subject to your plan. You act as an independent controller of any personal data you export or use to contact individuals, and you are solely responsible for having a lawful basis for that outreach and for honouring objections and opt-outs.

6. Intellectual property

DataSend, its software, design and the compiled database are owned by us or our licensors and are protected by law. These Terms grant no ownership rights. Content you upload remains yours; you grant us the rights necessary to operate the service.

7. Availability

We aim for high availability but do not guarantee uninterrupted service and may modify, suspend or discontinue features.

8. Warranties and data accuracy

The platform and data are provided on an "as is" and "as available" basis. We apply systematic verification and target a bounce rate below 5%. To the fullest extent permitted by law, however, we make no warranty that every record is accurate, complete or current, and you remain responsible for verifying data before relying on it.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, and our total liability is limited to the fees you paid in the twelve months preceding the claim.

10. Indemnity

You agree to indemnify us against claims arising from your use of the platform or data in breach of these Terms or applicable law, including unlawful marketing.

11. Termination

We may suspend or terminate accounts that breach these Terms. You may stop using the service and cancel at any time.

12. Governing law

These Terms are governed by the laws of Estonia, and any dispute is subject to the exclusive jurisdiction of Harju County Court (Harju Maakohus), Estonia.

13. Changes

We may update these Terms. Material changes will be published here with a revised date; continued use after changes constitutes acceptance.

14. Contact

Data Holdings OÜ — info@datasend.ai